I ordered a book for my child totaling $9.90 and found a second charge on my credit card statement for $19.95. When I called to inquire, I was told this was a "membership fee." I stated that I never requested or authorized a "membership fee" and demanded to have it removed from my credit card. They refused saying the book was on its way and therefore no changes could be made to my account. I told them to immediately cancel the membership and I would be returning the book shortly. More than a month after that phonecall, I still... read full review »