"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (NanH65)

Pet Novation
NanH65 September 15, 2009
CatGenie advertises a 90-day "no questions asked" money back guarantee with their $300+ product. Try getting your money back; not gonna happen. Their product is flimsy, smelly and the many calls you end up putting in to customer service are met with yet another "thing to try", which ultimately doesn't work. When I finally got tired of my house smelling like a porta-potty, they refunded only $133 of my almost $300, saying that they charged 20% "restocking fee" and that they reserved the right to keep what they... read full review »
Filled under: Family & Pets Location: United States

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