I am so angry and upset that I don't even know where to begin! My husband had purchased my $2000 engagement ring a few years back. (It's one of those with 4 diamonds that are put together to look like one big center stone.) I hadly ever wore the ring due to work and pregnancies, but tried it on last year to finally start wearing it. Unfortunately it needed to be sized so I took it back to Kay. We had puchased the extended service plan so the cost was taken care of. I got my ring back and noticed a couple of weeks later that one of... read full review »