On August 21, 2009 we attempted to close out the Dish service for my deceased mother and father-in-law. We called and talked to Lauren ZHT who gave us a FAx number for sending a death certificate. We tried the number and could not successfully fax the document as their number was not receiving, so we called back and were told to mail it, which we did. They also sent us one pre-paid shipping box for two of their four satellite receivers. We called on approx. Sept 4th to request a second prepaid box for the other two receivers and were told they... read full review »