my wife was accused of upgrading the new tv order at time of installation and that is the real scam. I have walked in to the store and setup an order for cable tv and the agent assure me that it is going to be $36.00, til the time I received the first bill and it was $236.00. I called there customer service and they would not believe that the store offer me the $36.00 and they asked me to go to time warner store in chatsworth, on saturday I went and spoke with the same agent who did setup the account and I asked him why the price went up and... read full review »