I think you will agree that I have more than tried to resolve my issues with Verizon but they have repeatedly ignored multiple requests via phone, email and text to resolve my issues. I have dates, names emails and texts to back up everything I'm going to say, I am confident you will be shocked by the gross incompetence and complete disregard for the customer at Verizon Fios. On 8/31 my router went down after almost 4 months of flawless service. I called support; they remotely tested the router and determined the wireless signal was no... read full review »