USER REVIEWS (complaintsc)
Chase
I was a WAMU customer, but Washington Mutual was taken over by Chase last year.
As a college student, I opened a 12 month CD on 8/28/08.
Before maturity date 8/28/09, I was never given any information about its upcoming maturity and what to do the account. I figured it would go into my related Chase checking account.
I was out of the country during the week it expired, and now on 9/15/09 I realized that it had "auto-renewed" itself.
I had NO idea auto-renewal was even possible since they did not gain my consent.
WAMU never... read full review »
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