I opened an account at an office near my job. The employee was really nice and personable. She was informal but not unprofessional. When I got home I read some of the paperwork and realized I had a question. The bank employee did give me her number but when I dialed it she was gone for the day. I call the customer service department to ask the question and I was grilled on my personal information. I told the agent that I just had a general question and that she didn't need to bring my account up. She insisted that she wouldn't be... read full review »