While inquiring about an upgrade in service, a DirecTV telephone representative confirmed that there would be no renewed two year time commitment attached to an account if there was to be a service upgrade to that account. Acceptance of the upgrade hinged on the fact that there would be no renewed two year time commitment. After installation, DirecTV did establish a renewed two year time commitment that cannot, it seems, be removed. Even if there was a timely return of the items/services purchased, the time commitment will not, it seems, be removed. This is a most unethical, deceptive and deceiptful practice. read full review »