I ordered a book from DBS Books for a total cost of $7.33. After reviewing my bank account on-line, I discovered a $19.95 charge to my account right away and another one month after. I immediately called the 800 number listed and found that the charge was for a "membership fee". I requested a refund since I didn't sign-up for membership and was told that an email was sent with 3 days to respond and that since I had not responded within that time frame the membership fee could not be refunded. Did not see email asked for total... read full review »