Here's a copy of the letter I just sent to Air France - this should tell the whole story without overkill. (I hope, anyway.) I'm livid! And this has been going on since April 2009 (I'm posting in September 2009!). Don't fly Air France. They suck. -- It is with extreme frustration that I write again in regard to a flight cancellation I made now almost six months ago. I can honestly say that I cannot recall another company that has ever treated me as a customer with such utter incompetence and disregard. One... read full review »