We bought a RCA 50 inch HDTV. It broke. It is under warranty. We called RCA and they give you the repair service to use. The repair service came out and said they needed to order parts. That was over a month ago. Every time we call RCA they say they ordered the parts and will take seven to ten business days. Each time we call we get a different person and they say they will order the parts. Guess what the repair service still doesn't have them. When we ask to speak to a supervisor the RCA people will not connect you to one. They are doing this to a lot of consumers. read full review »