I had an account with emusic for less than an hour and still got ripped off! I realized they had an unsatisfactory music selection and was charged $11.99 for cancelling my account -without even downloading anything from their site! I called customer service, and after waiting for a representative for over 10 minutes, she put me on hold for 20 minutes and then hung up on me! I called back and had to hold another 15 minutes to even get someone on the phone. The "supervisor" I talked to was completely incompetent and the "corporate office" doesn't allow phone calls or complaints. What a ridiculous company! read full review »