I setup an equity line over the phone and was told the line would be for a certain amount and rate. However when I went to use the line the rate I was charged was different (2 percentage points higher). Apparently with their premier equity line there is no one single rate, you get charged a different rate depending on how much you 'withdraw' from it. That is not the bad part, the really bad part is that when I called to complain I was treated like crap, Michelle (id 77750) told me rudely 'it is not our fault' we sent you... read full review »