Dear Sir or Ma'am I am writing today to advise you about a recent experience with your company. I wish I could come out and say that my experience was great or even average. Sadly, that is not the case. This is a complaint about the way a situation was handled and how I, as your customer, am being handled. The experience started about two weeks ago. I called in to your customer service line regarding the balance on my account. I wanted to see if it was possible to make an extension on the account. I talk to a gentleman who was nice... read full review »