I first had difficulties in the annual accessmsnt which was not discussed with my wife and me at the time we signed our contracts. I did ask if we should expect to see other charges and was told no. To the credit of WOW they backed out these charges after some debate. I was told by AmX that they would stop further billing by WOW as I was cancelling my membership. I found out in June that I was still being charged. I had not sent a certified letter to them. I sent this letter and now in Sept I am still being charged. I have sent another... read full review »