On Sep 23'09 (Wed) at 7:15pm I took a earring with one crystal fell off for repair within 2-yr warranty at Eaton Centre store, downtown Toronto. The earring I seldem wore and with all original package, receipt, warranty certificate, & box. There were 3 sales people there. When I went into the store they were chatting and trying on the items at store. I took their name, Rachel, LeiLei and Carol as they were rude. I showed them my earring that needed repair with receipt. The earring and the box were in Excellent condition. LeiLei... read full review »