I have had the most horrible experience with this company in home repair service!!! I will forgo all the unnecessary info for sake of time. The bottom line is this: I have attempted to get a name of Rodney's (Ext-154992) District Manager for a minimum of 2 and 1/2 hours and according to him this info is not available. He would not and did not provide me with this name of phone number. I was not aware that a company as large as BEST BUY...has an in house repair service that employs their own tech's..can't require them to go... read full review »