My son has a learning disability that requires him to use a computer in school. We purchased a compaq laptop computer from best buy on 9/16/06. We added an all inclusive 3 year service plan as told to us by the salesman. Up until recently we had not had any problem with this computer. Several weeks ago we took the computer to the geek squad at best buy. My son explained the problems the computer was having and a diagnostic was done. The service tech claimed he could find nothing wrong. In less than a week, the computer was shutting itself off... read full review »