I bought my gas range, washer/dryer/, fridge and dishwasher from Sears (Sherway Gardens) earlier this year (Jan 2009) and got their Protection Agreement Plan which includes their highly touted "Annual Maintenance Check" (#19 of their fine print). I noticed that the burner in my gas range was not working so I called up (Sep 13, 2009) 2 weeks ago the Sears Customer Service (1-800-469-4663) to book an appointment. The earliest then was Sep 21 (Monday) and so I asked that it be booked on Sep 24 AM (Thursday) so I can arrange for time... read full review »