I bought a 50 samsung TV from best buy roseville, ca in November 2005. I was talked into extended warranty (covers 24 months). My TV got green screen 18 months after I purchased it. I called best buy warranty department oct3, 2007 and was told they would send out technician this took 1 week. The technician said I needed new digital card and said he would order, it would take 3 to 4 days. 2 Weeks pass, no phone call. When I called to inquire I am informed that card was never ordered and ticket was closed. Setup another appointment for another... read full review »