My wife and I lost our home of 22 years to a housefire on July 8, 2009. We called B.O.A. on July 9, 2009 to inform them of the fire to the residence. It was a total loss. On August 18, 2009 the insurance submitted a check to us along with B.O.A. for the balance of the loan. B.O.A. deposited the check on August 25, 2009. I called on August 27th to confirm the check was received only to find out that nothing had been done with it because I had not submitted a letter of intent of which I had no idea I had to do that. I submitted through fax the... read full review »