My elderly parents were charge with this enchanced service which they do not have internet or computer. My dad is in the VA nursing home for 5 yrs but mother is almost deaf and has a closed caption phone which she has a hard time understanding she told me her phone bill is getting to high $ 62.00 she has no need for this they told me she order this in july she only write the check when she see the statement..att said they are not responsible for this but why are they putting it on the bill plus charging her long distance which i had no... read full review »