On July 12, 2009, my account was charged $50.00 for a service that I did not authorize, order, nor receive. Upon discovering this charge I contacted Capital One immediately to apprise you of the situation. After Capital One investigated my claim the charge was removed. In the meantime I realized that my credit card was not where I usually keep it (in my wallet)so I called Capital One and asked you to close my account and issue me a new credit account number as my card was lost and no longer in my possession. Capital One complied and cancelled... read full review »