I spoke with the support team at Intelius, I too was charged monthly for Identity Protect without knowing it! They are in the process of fixing this service on the website so it is not so misleading- per the conversation I had, and they were willing to refund an amount of the charges that came through. Here is the number to Client Support: (866) 338-6739 - Hope this helps everyone else that was charged without their knowledge! read full review »