USER REVIEWS (Used2BeNaive)

13 reviews

APX Alarm

Thomas Lawson October 13, 2009

I hope resolutions can also be posted. Although I wish it had not taken so long, a representative from APX Alarm's consumer advocacy division recently contacted us in regard to our complaint (posted 09/28 with the heading: "Refusal to Acknowledge Legal Cancellation") The consumer advocacy representative from APX was patient and took time to listen to our issues. He promised APX would review our circumstances. APX telephoned us the next day and offered a fully satisfactory resolution. I hope this is indicative of... read full review »

Filled under: Services Location: United States

13 reviews

APX Alarm

Thomas Lawson September 28, 2009

APX came to our door and my wife signed a contract. The equipment was installed later that day. Did not work satisfactorily at all. We talked it over and she faxed a cancellation to APX within 3 business days, along with a letter asking them to come pick up their equipment. All nice and legal. So, a few days later a guy from APX telephoned her in the afternoon. He's so sorry she decided to cancel. They love their customers. They care about the safety of our family. Could they please come back and bring more equipment to make it... read full review »

Filled under: Services Location: United States