On July 8, 2009 I turned over to Con-Way Freight a piece of equipment (Roland Rotary Engraver) valued at $4550 plus shipping costs. We inquired of their representative in Lexington, KY as to the need for insurance and were informed that "shipments were automatically covered up to $25 per pound". Since the item weighted 290 pounds, $25 per pound was deemed more than sufficient to cover any damages. The engraver was completely crated and secured, however, when it arrived at it's destination, the top of the crate, which was 3/4"... read full review »