My husband and I recently went to Best Buy in Paramus, N.J. to purchase a new washer and dryer. After taking time to find the pair we loved we then proceded to buy them. Before we left the store we were informed that they no longer had the washer, they were not making that model anymore. Disapointed, the superviser gave us and option to buy the floor models for a bit less money. We agreed, so they did a return on our sales slip and gave us our delivery date. We inspected the machines and had a form to fill out showing what scratches were on... read full review »