I sent Tony Cano my paperwork the end of April 2009. Over the months I was never given any updates or e-mails from them letting me know how things were progressing. I would e-mail and not recieve an e-mail back for two weeks or told to e-mail the "processor" and he would not respond back either. talk about crappy customer service! when I would question things that I thought were fishy Tony would be quick to call or e-mail me back telling me my case was going good, etc. A month ago I actually recieved a request from them to send new... read full review »