I ordered a dvd, got a defective one, sent it back for an exchange... then got charged a SECOND time for it. When I called them about the double charge, all they would say is that they always do a refund then a recharge when doing exchanges, and that charges go through before refunds. They told me the refunds take about 72 hours to process... which means now I can't take any money out of my bank until DeepDiscount decides to give me my money back or I'll be overdrawn! All of this for a dvd that's taking a MONTH to get. Next time I'll just go buy the stupid thing at Wal-Mart! read full review »