THIS IS THE WORST COMPANY IF YOU ARE TRYING TO BE THERE FOR YOUR LOVED ONES IN PRISON. AND I MEAN THE WORST!!! YOU ARE ON HOLD FOR 45 MINS+ JUST FOR SOMEONE TO TELL YOU HAVE TO FAX 50 THOUSAND THINGS IN TO THEM TO GET A PHONE CUT ON...WELL I DID THE WHOLE NINE AND LOW AND BEHOLD THE SMART PEOPLE OF THIS COMPANY OPENED UP AN ADULT ACCOUNT(WHICH I NEEDED) AND A YOUTH ACCOUNT FOR ME. SEVERAL TIMES THEY HAVE PUT THE MONEY ON THE YOUTH ACCOUNT AND I CANNOT RECEIVE CALLS AT ALL. THEN WHEN I CALL IN THEY TELL ME IT WILL TAKE 3-5 BUSINESS DAYS FOR... read full review »