Local Abercrombie & Fitch from Rio Grande Valley refused to refund or exchange pair of shorts. Receipt was available to them and tags were taken off but in the bag. Garment was not tried on because of their long lines during holiday. The manager claimed they have store policy that if tags are taken off then the garment was used. This was not the case and still she refused. I emailed headquarters and they did respond. They stuck to the same policy rules. No customer satisfaction given, so in return I refuse to purchase their clothing line for ever. No longer a faithful customer. read full review »