There are many other companies with slightly better prices and significantly more interest in customers. I purchased two products that, despite the description, were not compatible with my computer. I called and they walked me through a trouble shoot that was supposed to fix the problem. They assumed it was a problem with the cable. After a few weeks I called again because the problem continued. At that juncture I was told it was the battery I had purchased and they would replace it because it was too late for me to get a refund. I should... read full review »