USER REVIEWS (S and M Smith)
Chase Home Finance
I got a call from Chase today, along with my statement in the mail. The call was from the collection department of Chase Home Finance. Last month, I called to see if I could send a partial payment, ($164.56 short of the full payment) and was told that was acceptable, and to send the rest of the balance with next months payment. Being the trusting person that I am, I did not document who I spoke to, and being the great customer service rep whoever this was, did not document that I called. Now Chase is saying they do not accept partial payment... read full review »
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