Stainsafe customer service reps set you up to get your claims denied. I called to report that my 5 month old leather sofas were cracking. The rep asked if that was all because once a claim is submitted, that is it. So with that in mind, I tell them to hold off on filing the claim and that I will double check before I finalize my claim. I call back two days later and tell them not only is the leather cracking, I see a small puncture on a cushion and that there are a few stains on the sofa that we could not get out. First off, I would like to... read full review »