Last month my phone stopped working out of the blue. The phone company sent someone out and said it came from the inside. On our phone bill they charged us $85.00 for them to trouble shoot. When did it become a standard to charge someone for looking into the problem up front? It used to be part of the service you had for paying the monthly bill. With this kind of service I might as well cancel my house phone and maintain my Verizon cell phone as the sole phone. At least they know how to work with their customers!!! Where did the friendly BellSouth company go... read full review »