We obtained a loan from Countrywide which is now Bank of America. It was originally a predatory loan and we modified in March 2009 with Countrywide. Once we switched to BofA ownership, we hoped for better service and a responsive team to our inquiries. But that has not happened. As it turns out, we were told that the company is one and the same. New ownership does not mean better management or equitable treatment. We are battling to keep our house and want to work with the bank. All we get are people in India. Yesterday we spoke with... read full review »