The review period was crucial and I was denied that review period because I could not log in. Neither could I reach customer support to figure out what to do. I am now trapped and I am extremely dissatisfied. The guarantee promised I would be thrilled and blown away within 72 hours, but they will not refund. 1. I signed up but never got an email about how to log in. 2. I requested username and password from the online support system in an attempt to be proactive. 3. I was sent a username and password for my email, but when I tried to... read full review »