September 09 London Heathrow via Philadelphia to LAX great flight with US Airways. Impressed at Phili’ those bags made it to the carousel before we did. Return journey what a disaster. LAX to Phili delayed due to bad weather – not US Airways fault so we thought. BUT what a bad reception at Phili from customer services. Arrived to find unhappy customers ahead in the queue. One distressed young American girl first time out of the US and parents already in London with nobody to contact and one elderly Italian man remonstrating... read full review »