I received the same rate increase letter. I have never paid late or missed a payment. I had all of my higher interest rate balances transferred to American Express Blue. I was lured into a fantastic fixed rate that was supposed to be for the life of the loan! They lied! Capital One also did the same thing to me. Also, I had never missed a payment or paid late. Capital One, at least offered to keep the fixed rate if we cancelled the card. I did that. However, American Express would not do that for me. I called and begged. I was almost in tear... read full review »