I had been a customer of Fifth Third Bank for approximately 8 years. The problem started when they froze my home equity loan. I had access to $50K in cash until and was ready to make an real estate purchase. I spoke with the lender at Firth Third and they things were set but then I got a letter in the mail saying my account had been frozen. Not such a big deal because a lot of banks were doing it at that time and I could simply switch to a new bank. However, they would not refund the $65 annual fee associated with the account I had just paid... read full review »