After purchasing, paying for in-full and picking up our flooring at a local retail store - the flooring went on sale for 30cents less a square foot w/in a couple of days. We made numerous phone calls and e-mails to the corporate office to try and get a pricing adjustment/credit, to basically get blown-off by them. After 48days, we received a letter in the mail from them stating that the claim had been denied, the price we had purchased the flooring for stood, no credit, no adjustment. We found that totally amazing that in today's economy they were willing to lose a customer over a simple pricing adjustment. Too bad for them! read full review »