I have bought many electronic items from this store it is a used thrift store and their store policy is once youve bought it. It doesnt matter if it works. You have lost your money. I feel you should be able to atleast exchange electronic items for in-store credit. They'll still have their money. They receive most their items as free donations. Their pre-testing of electronics is questionable and mostly done with under educated individuals that could careless if you buy a non-working item. read full review »