Their supposed "lifetime" warranty is garbage!! I got liners installed in 2001. One of them has been pulling away from the tub and looks horrible. I have trying since June to get this liner replaced (Once I finally got one of their service guys to actually see the liner he said immediately, "The liner needs to be replaced!"). It's been one excuse after another as to why my LIFETIME warranty suddenly isn't valid. First they claimed I never paid the remaining $200 balance back in 2001! Faxed proof to corporate... read full review »