16 Reasons to Stay Far Away from It For the past year and a half, I've owned two high definition recorders and one standard def receiver and here's what I found: 1. Appointments are often either not kept, or when they are, are late. Phone calls are commonly not returned. Repeated attempts to resolve problems are futile. Some representatives are as pleasant as the Borg. 2. If DirecTV physically damages your audio video equipment on installation, they refuse all responsibility, refusing to pay for repair costs (after... read full review »