Cell phone warranty programs are set up to steal customers money. I have a cell phone that shuts off for no reason. This problem is a nuisance so my wife took my cell phone to our local AT&T store. This store is located in New Martinsville, WV. We where informed at the store that our phone was not eligable for a return at the store. We where aware of this so my wife inquired about extending our contract length and purchasing a new phone. My wife was informed that they would not extend our contract but we could use the warranty exchange... read full review »