Several months back Sprint sent me an email to change my online username because of security reasons. I verified this by going to the Sprint web page. Once I changed my name, I was no longer able to access my account. Calling Sprint service useless for they are a bunch of morons. You are either put on hold for 20 or so minutes and disconnected (by Sprint), or get an idiot on the line that puts you back on the wait queue. It doesn't take my last 6 digits of my social or zip code, and complains that I didn't enter my 'previou... read full review »