After 38 years of being a Shell customer - I've decided to end the relationship. In August - as is our normal habit - my wife paid our Shell credit card bill in full. We have been doing this for 38 years and have *NEVER* had an overdue balance. She paid it by check as we always do and mailed in the payment. The payment was received and processed by Shell Oil 2 days later - and then the payment was rejected by our bank, so Shell put on a $39 returned check fee, a $30 "late fee" and $2.40 in interest. We contacted... read full review »