I recently switched from paper billing to Email. Not really thinking about it, I put in my Email address. Well, I don't pay the bills, my husband takes care fo that each month. So, he didn't realize there was a bill, I don't get any personal Emails so I didn't check it...THREE months later, I get a computerized call re: my account. I had no idea what it could be about, so I called. I had a late balance due. So, I paid it. In full. Including late fees, and I apologized for being late. Fast forward a few week... read full review »