On Sunday, Sept. 20 my wife and I entered the Sears on Rt. 202 in Delaware attached to Concord Mall with the intent to purchase a new Samsung washer & dryer, which we did. We had already done the research so we literally walked in, pointed and said we'll take those two and paid in cash. Our delivery date was set to be Monday, Sept. 28. They told me to expect a call the night before the delivery to confirm a two-hour window in which I needed to be home to receive the appliances. On Friday, Sept 25 I got the automated call asking... read full review »